FAQ's
FREQUENTLY ASKED QUESTIONS
We would love to hear from you! Message our WhatsApp line on (+27) 76 631 4522 or send an email to info@namhlacollection.com Alternatively, Fill in our web enquiry form by clicking here
At the moment, we’re an online store only, but don’t let that stop you from shopping with us! We’ll deliver your goodies straight to your door via or via PAXI for outlying areas with our trusty courier
We normally dispatch an order as soon as payment has been reflected. However, we cannot always control courier delays. Please allow 3 – 4 business days for delivery.
The courier company used will always attempt to deliver to your door. If no one is home or no one answers, they will often try to contact you directly. If they cannot get hold of you, they will attempt delivery again on their next delivery run.
Yes, although if your area is not detectable by our couriers we’ll still make alternative arrangement for instant using PAXI services either way we’ll make sure your order reaches you.
